Frequently asked questions
Frequently asked questions
Frequently asked questions
Just a quick heads-up
This FAQ is part of Fittar, the technology behind different branded health & fitness apps.
If you’re using the app of an influencer, athlete, or organization, some answers here might not match your experience exactly.
For the best help with your app, please check the website or support page of the brand you signed up with.
Business & Collaboration
What does Fittar do?
What does Fittar do?
What does Fittar do?
What does Fittar do?
Can Fittar create a personalized app for influencers or athletes?
Can Fittar create a personalized app for influencers or athletes?
Can Fittar create a personalized app for influencers or athletes?
Can Fittar create a personalized app for influencers or athletes?
Can companies use Fittar as their own vitality app?
Can companies use Fittar as their own vitality app?
Can companies use Fittar as their own vitality app?
Can companies use Fittar as their own vitality app?
Do companies need a full white-label app to work with Fittar?
Do companies need a full white-label app to work with Fittar?
Do companies need a full white-label app to work with Fittar?
Do companies need a full white-label app to work with Fittar?
What are the costs of Fittar for businesses?
What are the costs of Fittar for businesses?
What are the costs of Fittar for businesses?
What are the costs of Fittar for businesses?
What is the implementation time for a white-label app?
What is the implementation time for a white-label app?
What is the implementation time for a white-label app?
What is the implementation time for a white-label app?
Does Fittar provide support for employee onboarding?
Does Fittar provide support for employee onboarding?
Does Fittar provide support for employee onboarding?
Does Fittar provide support for employee onboarding?
What are the benefits of Fittar for my organization?
What are the benefits of Fittar for my organization?
What are the benefits of Fittar for my organization?
What are the benefits of Fittar for my organization?
Onboarding
How do I create an account and start using Fittar?
How do I create an account and start using Fittar?
How do I create an account and start using Fittar?
How do I create an account and start using Fittar?
How do I set up my profile and personal goals?
How do I set up my profile and personal goals?
How do I set up my profile and personal goals?
How do I set up my profile and personal goals?
How do I start my first workout or interactive session?
How do I start my first workout or interactive session?
How do I start my first workout or interactive session?
How do I start my first workout or interactive session?
How do I track my progress and achievements?
How do I track my progress and achievements?
How do I track my progress and achievements?
How do I track my progress and achievements?
How can I get help during my first week?
How can I get help during my first week?
How can I get help during my first week?
How can I get help during my first week?
Are there tips for optimizing motion tracking at home?
Are there tips for optimizing motion tracking at home?
Are there tips for optimizing motion tracking at home?
Are there tips for optimizing motion tracking at home?
How can I set up reminders?
How can I set up reminders?
How can I set up reminders?
How can I set up reminders?
Download
Can I use Fittar for free?
Can I use the app on both iOS and Android devices?
Do I need a specific phone to use it?
Can I use Fittar for free?
Can I use the app on both iOS and Android devices?
Do I need a specific phone to use it?
Can I use Fittar for free?
Can I use the app on both iOS and Android devices?
Do I need a specific phone to use it?
Can I use Fittar for free?
Can I use the app on both iOS and Android devices?
Do I need a specific phone to use it?
Account
I forgot my password.
I forgot my password.
I forgot my password.
I forgot my password.
I didn’t receive an email after clicking "Reset Password".
I didn’t receive an email after clicking "Reset Password".
I didn’t receive an email after clicking "Reset Password".
I didn’t receive an email after clicking "Reset Password".
How do I cancel my subscription?
How do I cancel my subscription?
How do I cancel my subscription?
How do I cancel my subscription?
What happens when my subscription expires?
What happens when my subscription expires?
What happens when my subscription expires?
What happens when my subscription expires?
Camera
How am I being tracked?
How am I being tracked?
How am I being tracked?
How am I being tracked?
Does the camera also record me?
Does the camera also record me?
Does the camera also record me?
Does the camera also record me?
At what height should I place my phone?
At what height should I place my phone?
At what height should I place my phone?
At what height should I place my phone?
When is the camera active?
When is the camera active?
When is the camera active?
When is the camera active?
The tracking doesn’t work; the camera doesn’t see me.
The tracking doesn’t work; the camera doesn’t see me.
The tracking doesn’t work; the camera doesn’t see me.
The tracking doesn’t work; the camera doesn’t see me.
Content
What are Weekly Missions and how do they help me?
What are Weekly Missions and how do they help me?
What are Weekly Missions and how do they help me?
What are Weekly Missions and how do they help me?
What are exergames?
What are exergames?
What are exergames?
What are exergames?
What are interactive workouts?
What are interactive workouts?
What are interactive workouts?
What are interactive workouts?
What are challenges?
What are challenges?
What are challenges?
What are challenges?
Are my calories also counted?
Are my calories also counted?
Are my calories also counted?
Are my calories also counted?
How does the meal analysis work?
How does the meal analysis work?
How does the meal analysis work?
How does the meal analysis work?
Can the app help me with healthy recipes?
Can the app help me with healthy recipes?
Can the app help me with healthy recipes?
Can the app help me with healthy recipes?
How can the Personal AI Coach help me with mindfulness?
How can the Personal AI Coach help me with mindfulness?
How can the Personal AI Coach help me with mindfulness?
How can the Personal AI Coach help me with mindfulness?
What wellbeing content is available in the app?
What wellbeing content is available in the app?
What wellbeing content is available in the app?
What wellbeing content is available in the app?
How can mindfulness help me with my overall wellbeing?
How can mindfulness help me with my overall wellbeing?
How can mindfulness help me with my overall wellbeing?
How can mindfulness help me with my overall wellbeing?
Do you use AI?
Do you use AI?
Do you use AI?
Do you use AI?
What exactly does the Personal AI Coach do?
What exactly does the Personal AI Coach do?
What exactly does the Personal AI Coach do?
What exactly does the Personal AI Coach do?
Usage
My app sometimes freezes or takes a long time to load.
My app sometimes freezes or takes a long time to load.
My app sometimes freezes or takes a long time to load.
My app sometimes freezes or takes a long time to load.
Privacy & Security
How is my privacy protected when using the camera features?
How is my privacy protected when using the camera features?
How is my privacy protected when using the camera features?
How is my privacy protected when using the camera features?
Can I delete my data?
Can I delete my data?
Can I delete my data?
Can I delete my data?
Connecting to TV
Can I cast the app to a TV screen?
Can I cast the app to a TV screen?
Can I cast the app to a TV screen?
Can I cast the app to a TV screen?
How can I use Chromecast?
How can I use Chromecast?
How can I use Chromecast?
How can I use Chromecast?
I can’t connect Chromecast wirelessly.
I can’t connect Chromecast wirelessly.
I can’t connect Chromecast wirelessly.
I can’t connect Chromecast wirelessly.
How can I mirror my screen using my iPhone?
How can I mirror my screen using my iPhone?
How can I mirror my screen using my iPhone?
How can I mirror my screen using my iPhone?
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